Question 1

How quickly can you fix my motor failure?

Accepted Answer

In most cases, we can diagnose and repair motor failures within the same day. Our technicians carry common replacement parts in their service vehicles, allowing for immediate repairs. For emergency situations, we offer a 2-hour response guarantee. Complex motor issues that require special-order parts typically take 1-2 business days to resolve completely.

Question 2

What causes motor failure in garage doors?

Accepted Answer

Motor failure can result from several factors: age and wear (most motors last 10-15 years), power surges, overheating from lack of maintenance, stripped gears from forcing a stuck door, or electrical issues. Regular maintenance can prevent most motor failures by catching problems early.

Question 3

Do you offer financing for new commercial door installations?

Accepted Answer

Yes! We offer flexible financing options for both residential and commercial installations. Our financing partners provide 0% APR for qualified buyers on terms up to 18 months, as well as extended payment plans for larger projects. Contact us for a free quote and financing pre-approval.

Question 4

What brands of garage doors do you install?

Accepted Answer

We're authorized dealers for major brands including LiftMaster, Chamberlain, Genie, Amarr, Clopay, and Wayne Dalton. We can also work with most other brands and help you choose the best option for your needs and budget.

Question 5

How long does a garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-5 hours, including removal of the old door. Commercial installations may take longer depending on size and complexity. We always aim to complete same-day when possible.

Question 6

Do you offer warranties on your work?

Accepted Answer

Absolutely! All our work comes with a comprehensive 2-year warranty covering both parts and labor. Many of the products we install also come with manufacturer warranties of 5-10+ years.

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